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Frequently Asked Questions

GENERAL INFORMATION

All orders will be shipped within 48 hours of payment.
Product may not be exactly as shown in the online images.
Prices are subject to change without prior notice.
Prices listed are in CAD currency.

DAMAGES / SHORTAGES

We guarantee all orders are carefully packed. Any damages or shortages must be reported on delivery or within 12 hours of delivery of goods. When appicable, the Signed 'Bill Of Lading' must also be returned with claim.

OUT OF STOCK PRODUCT

Every effort is made to keep the online availability of each product up to date. However, in the occasion you do purchase an item which has been discontinued, or is currently Out of Stock, you will be contacted immediately and a refund will be given for that particular item. The remaining items in your order will not be effected, and will ship out as normal.

CUSTOMER LOYALTY PROGRAM
For information regarding our Customer Loyalty Program, please click here.

INTERNATIONAL ORDERS

At this time we are only able to ship within Canada and the United States. Sorry for any inconvenience, and thank you for your understanding!